At The Scene The first step in assuring a smooth claim process is to obtain all of the necessary information at the scene of the accident. This section is a summary of what to do at the scene.

Reporting the Claim Next, you must report the claim. If you are not at fault, you have some options. Here is a summary of options for handling medical bills and car repairs. Also a discussion of when it might be better not to report the claim.

Handling Disputes This section provide tips on handling disputes with adjusters including rental cars, selecting a body shop, when the company can require used repair parts, and handling disputes over a total loss.